Refund policy
No-Returns Policy
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.
Please carefully review your order, including the item, size, color, and shipping information, before completing your purchase.
If you have any questions about an item before placing your order, you can contact us at seekingserotonin.co@gmail.com, and we’ll be happy to assist you.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
If you believe there is an issue with your order, please contact us at seekingserotonin.co@gmail.com and include your order number along with photos of the item and/or packaging when applicable.
Please note that issues must be reported within [14 days] of receiving your order.
Exchanges
We do not offer exchanges. All sales are final, so please make sure you select the correct size, color, and quantity before completing your purchase.
If you are unsure about sizing or have questions about an item, please contact us at seekingserotonin.co@gmail.com before placing your order.
Sale Items
All sale items are final sale and are not eligible for returns, exchanges, or refunds.
Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash.
European Union 14-Day Cooling-Off Period
If merchandise is being shipped into the European Union, certain consumer protection laws may provide customers with a statutory right to cancel or return an order within 14 days. These rights may apply regardless of our standard no-returns policy and will be honored where legally required.
Refunds
Because all sales are final, we do not offer refunds.
If your item arrives defective, damaged, or you receive the wrong item, please contact us at seekingserotonin.co@gmail.com so we can review the issue and determine an appropriate resolution.