Shipping policy

Shipping Policy

Last Updated: September 7, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed and prepared for shipment within [2-3 weeks] after your order is placed.

Orders are not processed or shipped on weekends or holidays. During product launches, sales, holidays, or other high-volume periods, processing times may be slightly longer.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times begin once your order has been shipped:

  • Standard Shipping: [3–7 business days]
  • Express Shipping: [1–3 business days]
  • International Shipping: [7–21 business days]

Please note that shipping times are estimates and are not guaranteed. Delays caused by carriers, weather, customs, or other circumstances outside of our control may occur.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

Tracking Your Order

Once your order has shipped, you’ll receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery area and with household members or neighbors before contacting us.

Incorrect Shipping Addresses

Please make sure your shipping information is correct before completing your purchase.

If you entered an incorrect address, contact us as soon as possible at [seekingserotoninco@gmail.com]. We’ll do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been shipped, it is in the possession of the shipping carrier.

If your package is lost, stolen, or marked as delivered but cannot be located, please contact the shipping carrier directly and file a claim when applicable. You may also contact us at [seekingserotoninco@gmail.com, and we’ll do our best to assist you.

For packages that arrive damaged, please contact us within [48 hours] of delivery and include photos of the damaged packaging and items.

International Orders

International customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country's customs authorities.

International delivery times may vary depending on customs processing and the destination country.

Shipping Restrictions

We currently ship to [Domestic/International].

If your country or region is not available at checkout, we may not currently offer shipping there.

Questions About Your Order?

If you have any questions about shipping or your order, please contact us at:

[seekingserotoninco@gmail.com]

We’re happy to help!